The most common reason is that you have used your IPTV line on multiple devices simultaneously, you should immediately get logged out and wait for 15 minutes. It’s preferable to disconnect your device from internet as well.
While somtimes the connection to server is timing out or channel is down. Also caused by not having a solid connection between the WIFI router and your TV device.
However, it is a good idea to clear the cache of the IPTV application and log in again. This will remove the bugs and fix the IPTV application.
If nothing is working for you. You should contact us at firstname.lastname@example.org.